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Track my claim

Enter your claim reference and the phone number or email registered on your claim to see live status.

For your privacy, we never confirm claim details without both a correct claim reference AND matching registered contact information.

NEXGEN Insurance

AI-led Claims Management — clear quotes, clear claims, and answers you can trust.

Botswana motor and general insurance demonstration brand for NEXGEN Claims.

Contact & Branches
  • Head Office — Gaborone CBD, Botswana
  • Branches — Francistown · Maun · Palapye
  • Contact centre — Mon–Fri 08:00–17:00
  • claims@bicinsurance.example
Start a claim online

Use the chat assistant on this site to share your name, mobile, and email — we will guide you step by step.

Track my claim

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